Skillstories

“Because of the training we provide, our retention levels are very high. With the latest CIPD suggesting that it costs £3500 to recruit a new member of staff, our return on investment is tremendous”

Terry Tucker, Learning Development and Hospitality, Barchester Healthcare

Glossary

Public Value

Public Value is an emerging conceptual framework which, applied to the learning and skills sector, attempts to encapsulate a broader recognition of the value of adult learning. Public Value theory was first formulated by the UK scholar Mark Moore, who was concerned that all too often services were ‘hitting the target but missing the point’. In the UK, Public Value is currently being explored by people working in a number of public policy fields including health, policing, culture and sustainable communities, as well as learning and skills.

  • Mark H. Moore (1995), Creating Public Value Strategic Management in Government, Harvard University

Visit External Website

Browse the Glossary

Search the glossary