Nicola Shaw, Managing Director, First UK Bus“As a result of developing the skills of our people, customer satisfaction has improved vastly – by over 40%”
Gordon Brown’s pledge to deliver "British jobs for British workers" was underlined today with new plans to ensure Londoners beat foreigners to jobs created by the 2012 Olympics.
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Train to Gain was established as a national skills service to support employers of all sizes / sectors…
In an effort to try and understand the skills system of England a bit better, this Paper looks at…
A guide for line managers, including hints, tips and tools to help their staff be the best they can…