Nicola Shaw, Managing Director, First UK Bus“As a result of developing the skills of our people, customer satisfaction has improved vastly – by over 40%”
Home improvement retailer B&Q has become the 100,000th company to sign up to Train to Gain, as the flagship service marks its second year of helping to boost the nation’s skills.
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Train to Gain was established as a national skills service to support employers of all sizes / sectors…
In an effort to try and understand the skills system of England a bit better, this Paper looks at…
A guide for line managers, including hints, tips and tools to help their staff be the best they can…